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We're think you're going to love everything you buy from us but if something isn't what you thought it would be, we'll gladly take it back.Returns:All items can be returned within 30 days of the date of purchase except sashes and gift cards.To be eligible for a return, your item must be unused and in new condition.Please enclose a copy of your receipt.Refunds:We will immediately refund your credit card if your returned item is accepted. Please allow 3 to 5 business days for the refund to be posted to your bank or credit account. Replacements:If you receive a damaged or defective item, please contact us immediately at 201-445-6401. We will make sure the item is repaired or replaced as quickly as possible.Ship Your Return To:Giavan, Inc.45 Whitney Rd.Suite 1Mahwah, NJ 07430 USAPlease securely package the item with bubble wrap or some other filling so the item does not break in transit.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.